From directions to parking, and our pet policy to dining options, we have your answers! Check out our Frequently Asked Questions below for further details. Can't find what you're looking for? Start a LIVE chat with one of our employees and let them know your question!


The Crockett Hotel has a private parking lot at the corner of Houston and Bonham Streets. You may valet or self-park your vehicle in our lot for $25 plus tax, per day. The daily fee allows unlimited in/out access and the vehicle is in a lot that is staffed 24/7. With the high demand for visitor parking, our daily fee is among the best pricing in the heart of downtown San Antonio.

There are other nearby parking options as well, but most lots are not staffed nor allow in/out access without paying again.

Directions to Crockett Hotel

Directions to the property here.

All guests have access to the Super Shuttle in San Antonio, a great way to get around the town! You can book through phone, online or mobile app. Call 1-800-BLUEVAN (1-800-258-3826) or visit Reservations are required and services are provided 24/7.

Airport Transportation

Airport transportation details here.

Pet Policy

No need to leave your furry family member behind! We allow pets at the Crockett Hotel as we are a pet-friendly hotel in San Antonio. Our pet fee is $60 + tax per pet, per stay. Want to give your dog that exclusive vacation treatment? Book our Furry Friends Offer that covers the pet fee and receive perks that you and your pets will appreciate!

Modify/Cancel Reservation

Modification and cancelation details here.

CXL Policy

CXL policy details here.

Advance Purchase CXL Policy

Adv. Purchase cxl policy details here.